Supervisor of Custodial Services in Las Vegas, NV at Orange Lake

Date Posted: 11/3/2018

Job Snapshot

Job Description

 

Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members.  We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We’re looking for people like this to join our friendly, engaged, professional team.               

 

POSITION OVERVIEW:

The Supervisor will perform daily inspections of the property, including the pools and pool houses, common areas and Clubhouse. The Supervisor, along with the Department Manager, will be responsible for overseeing the training of all custodians and laundry attendants and monitoring their work performance. The Supervisor assists the Department Manager with the creation of the weekly schedule for the custodians and laundry attendants. The Supervisor will be the primary point of contact for common areas projects. When necessary, the Supervisor may also be required to perform the cleaning and servicing of buildings to include exterior windows, patios, doors, lights, walkways, elevators, doors, floors, ceiling fans and lights to prescribed standards.


ESSENTIAL DUTIES AND TASKS:

  • Assigning duties and creating employee schedules for all custodians. Daily inspection of property including the pools and pool houses, common areas and clubhouse.
  • Managing special projects for all common areas (pressure-washing, blowing of parking areas, etc.).
  • Overseeing the training and monitoring the work performance of all custodians.
  • Manage/administer preventive maintenance on all related equipment, tools, trash carts, etc. Managing the storage areas and inventory of supplies/chemicals, maintaining budgetary standards/guidelines.
  • Respond to guest requests; problem resolution. Additional duties as determined.

 

Job Requirements

  • Minimum of two years  experience in vacation ownership industry or comparable experience in Custodial, Housekeeping, or Support Services
  • Any hotel/motel/resort/management certifications would be a plus
  • Skill in attention to detail
  • Pervious custodial experience preferred
  • Possess strong organization and leadership skills that provide an ability to make timely decisions under stressful conditions.
  • Must demonstrate a commitment to the continuous development of his/her team.
  • Must have a high degree of judgment.
  • Must have demonstrated exceptional verbal and written communication skills.

  • Must have the ability to anticipate, prevent, and solve problems; manage people, projects, time, and quality; motivate and lead team with diverse skill levels; multi-task; and set priorities

 

ESSENTIAL FUNCTIONS

  • Maintain comprehensive knowledge of resort policies, procedures, and operations
  • Communicate relevant information to the team as required.
  • Strong interpersonal skills
  • Ability to follow written instruction
  • Ability to stand for long periods of time

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