Server in Cape Canaveral, FL at Orange Lake

Date Posted: 11/15/2018

Job Snapshot

Job Description

Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members.  We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We’re looking for people like this to join our friendly, engaged, professional team.               

 

POSITION OVERVIEW:
This position will be responsible for taking food and beverage orders and ensuring the owners and guests are served in a courteous and timely manner.


ESSENTIAL DUTIES AND TASKS:

  • Warmly welcomes guests, informs them of any specials, and answer any questions. Takes food and beverage orders, making recommendations, and upselling items.
  • Accurately times and inputs food and beverage orders. Prepares and presents itemized check to guests; collects payment from customers and makes change.
  • Serves food and beverage to guests, checking back with them to ensure satisfaction and take action necessary to provide for their needs or correct any problems with a sense of urgency.
  • Pre-bus tables as necessary during service to ensure a clean and uncluttered area for the customer.


 

 

Job Requirements

  • Customer Service/Food & Beverage experience required
  • ServeSafe, TIPS or other state alcohol commission preferred

ESSENTIAL FUNCTIONS

  • Ability to stand for long periods of time
  • Strong interpersonal skills
  • Frequent Point of Sales computer use
  • Comprehensive menu knowledge
  • Ability to upsell and anticipate guest needs

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