Senior Manager, Risk Management in Dallas, Texas, US at Holiday Inn Club Vacations

Date Posted: 10/11/2019

Job Snapshot

Job Description

Holiday Inn Club Vacations Incorporated looks for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members.  We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We’re looking for people like this to join our friendly, engaged, professional team. 


The Senior Manager of Insurance is responsible for the management, negotiations and oversight of all insurance programs, including property claims management.  He / She will serve as a subject matter expert; negotiate and manage all broker, carrier and 3rd party insurance relationships, consult with third party vendors (insurance companies, brokers, claims adjusters) and internal departments (Legal, Resort Operations, Construction and Development, Finance and other groups as necessary) to mitigate risks and manage costs.  


1. Maintains a master list of all insurance policies and leads the renewal of corporate and site specific insurance policies, including preparing various insurance renewal submissions, obtaining underwriter data throughout the organization, completing applications, and assisting in presentations to the underwriters.  Attends meetings with insurance brokers and underwriters as needed to negotiate policy coverage terms and pricing based on the relevant risks of the Company.  Coordinates with third party auditors for those policies that require annual audits.

 2.Manages and tracks all-risk property claims, including working with the broker’s claims advocate to establish claims handling procedures and investigating every loss to determine the root cause and ways to mitigate future losses. 

3. Reviews insurance requirements for various leases and assists Legal to determine if we can meet said requirements and if the requirements are appropriate based on risk.  Provides feedback on insurance certificates provided by suppliers, entertainers, tour operators and other third parties to ensure compliance with contractual and/or other requirements / risk management objectives. Provides consultation to different areas of the business in regards to specific coverage questions.

4. Coordinates and oversees the processing, tracking, and allocation of all insurance invoices to appropriate internal business units.  Coordinates with Finance to complete the insurance budget on an annual basis and provide monthly forecasting.

 5. Assists the Senior Director of Resort Operations with safety site visits conducted by a    third party loss prevention specialist.  Communicates the results of these safety site visits to the General Managers and tracks their responses to ensure   recommendations are implemented in a timely manner.                                     


Job Requirements


  • Bachelor’s degree in business, risk management, or insurance.
  • Minimum of 5 years’ experience with insurance.
  • CIC, CRM, or CPCU preferred.
  • Experience with hospitality industry is preferred.
  • Some degree of travel expected, estimated at 10%


  • Strong written and oral communication and presentations skills, including experience with composing executive communications.
  • Contract review experience and ability to offer guidance based on the risk.
  • Superior critical thinking, attention to detail, problem solving and analytical skills (both quantitative and qualitative).
  • Highly proactive in seeking out and reviewing data in order to make informed decisions to achieve business goals. Ability to influence without direct control of resources.
  • Advanced interpersonal skills, along with strong negotiation skills/experience.