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Resort Recreation Associate- $500 Sign-On Bonus! in Lee, MA at Holiday Inn Club Vacations

Date Posted: 4/15/2019

Job Snapshot

Job Description


Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members.  We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We’re looking for people like this to join our friendly, engaged, professional team.               



This position will be responsible for ensuring guest satisfaction, and maintaining service standards, cash control accountabilities and cleanliness of all associated areas including Activity Center, Movie Theatre, Arcade, Fitness Center, Pools and all outdoor amenities. This individual will be responsible for the successful execution of activities and events by consistently monitoring resort activity programs, special events and entertainment. This individual will work in multiple areas monitoring and providing exceptional customer service in the Arcade, Pools, Amenities, and Fitness Center. This position will perform room inspections throughout property as needed.


  • Executing all resort activities and events.
  • Consistent cleaning of Activity Center, Arcade, Pools, Amenities including but not limited to dusting, vacuuming, hosing of decks, pick up trash, sanitizing, window washing, scrubbing tiles, empty and re-bag trash bins.
  • Inspect pool areas daily, including but not limited to, test emergency pool phones, inspect all ladders, handrails, pool deck, floor grates, handicap lifts, first aid kits, life saving devices.
  • Enforcement of rules and regulations in all areas, including occupancy levels and full knowledge of 911 emergency procedures.
  • Performs other tasks as assigned, including room inspections.


• Familiarity with water safety, CPR/AED certification strongly desired


Job Requirements

• Participates in proactive team efforts to achieve departmental and company goals
• Carries out any reasonable request by management of which the employee is capable of performing
• Ability to follow procedures and guidelines in accomplishing tasks
• Ability to be self-directed
• Skill in attention to detail
• Effectively communicate in English for business and safety reasons
• Moderate decision-making is required under limited supervision.
• Excellent customer service skills and cash handling experience
• Must know how to operate a cash register, POS and adding machine.
• Individual must be able to stand for long periods of time, bend climb and lift items in excess of 25 lbs.
• Must be able to communicate basic resort information to owners and guests. Must be able to work weekends, evenings, holidays and a flexible schedule.


While performing the duties of this job the employee will be required to sit or stand for extended periods of time. Will be required to bend, twist, reach, push, pull, and operate hand tools (may include operating industrial machinery). Must be able to lift items in excess of 25 lbs. Specific work assignments may change without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The majority of work will be performed in a non-climate-controlled environment, will be exposed to severe inclement weather and varying degrees of extreme temperature. Will be exposed to various industrial chemicals, cleaning agents, etc. Will be exposed to strong odors, and loud noise levels.



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