Regional Tactical Marketing Manager in Galveston, TX at Holiday Inn Club Vacations

Date Posted: 1/31/2020

Job Snapshot

Job Description


This position provides initial new hire training, ongoing training, mentoring and improvement coaching for all new and existing employees within Local Marketing. The secondary function is to maximum tour production as a supportive manager by booking tours, assisting the staff with tour production and managing a team as needed. This position will also assist in the opening of new sites.


  • Assist Local Marketing as business needs dictate which includes booking tours, helping TO tours and managing a team
  • Observe and evaluate progress of Local Marketing staff during site visits to determine whether or not the required skills/techniques for their position are being applied consistently
  • Partners with the Regional Training Manager to create and deliver actions plans to promote improvement when necessary
  • Facilitate new hire and on-going training curriculum's for the continuous improvement of all Local Marketing teams
  • Coach Local Marketing during their ongoing training to meet and/or exceed the minimum marketing performance standards
  • Assists all team members of Local Marketing to ensure questions are answered in a professional, informative, diplomatic and correct manner.


Job Requirements


  • Proven track record of success in customer service and/or marketing training to include facilitation skills.
  • Must be able to travel inclusive of airlines, car rentals and staying in various accommodations.
  • Must be computer literate both in operation and in training delivery.
  • Must be process oriented with attention to detail.
  • Self-directed and independent with projects, but works as a team player.
  • Demonstrated leadership abilities.
  • Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service or product from guests, co-workers and subordinates.
  • Participates in proactive team efforts to achieve departmental and company goals.
  • Excellent customer service skills.
  • Strong oral and written communication skills.
  • Strong work ethic and a high energy level.
  • Strong administrative, organization and planning skills.
  • Mastery of the use of appropriate interpersonal social styles and methods to inspire and guide individuals towards goal achievement.
  • Pursuit of continuous improvement to improve, enhance or increase personal knowledge and skills that will assist in job performance.


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