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Receptionist II in Arlington, TX at Holiday Inn Club Vacations

Date Posted: 6/4/2019

Job Snapshot

Job Description

 

Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members.  We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We’re looking for people like this to join our friendly, engaged, professional team.               

 

POSITION OVERVIEW:

The Receptionist II is responsible for serving as a representative of the company and providing a welcoming and professional first impression both on the telephone and in person. This position is also responsible for providing administrative support as needed

ESSENTIAL DUTIES AND TASKS

  • Answers multi-line phone system, determines purpose of calls and direct calls appropriately and/or relay accurate messages.
  • Answer questions about organization and provide callers with address, directions and other information.
  • Welcome on-site visitors and vendors, determine nature of business and contact the appropriate individual to pick their guest up at the reception area.
  • Maintain calendar for conference rooms, telephone/directory of all employees.
  • Responsible for contacting the appropriate vendor/department for office maintenance or cleaning issues with the regard to the facilities day-to-day operations (such as changing light bulbs, heat problems, water problems, housekeeping issues, etc.).  Maintain a log for tracking calls as well as date and time of acceptable resolution.
  • Assists with special projects as required.
 

 

Job Requirements

  • High School Diploma or equivalent
  • Minimum of 1 year experience
  • Degree preferred
  • Experience answering multi-line phones
  • A clear speaking voice with friendly and professional demeanor and etiquette
  • Excellent organization skills
  • Attention to detail
  • Microsoft Word, Outlook, Excel
  • Reliable and Prompt

ESSENTIAL FUNCTIONS

  • Continuous computer use
  • Ability to Multi-Task, prioritize and manage time effectively
  • Strong Interpersonal Skills 
  • Strong attention to detail
  • Ability to adapt in fast paced work environment

 

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