OPC Manager in Stateline, NV at Holiday Inn Club Vacations

Date Posted: 12/12/2019

Job Snapshot

Job Description

Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We’re looking for people like this to join our friendly, engaged, professional team.

POSITION OVERVIEW:

The primary function of this position is to drive qualified tours to The Ridge Resort from local hotel locations. This is accomplished by leading a team of Off-Property Contacts (“OPCs”) in the process of soliciting timeshare sales prospects within the local off-property market, booking mini vacations for guests to return to the Stateline area to tour, and selling theme park, attraction and other local activity tickets. The OPC Manager is responsible for partnering with our OPC locations’ management team. This position also assists with the hiring, coaching, development, and training of the OPCs within the organization.

ESSENTIAL DUTIES AND TASKS:

  • Coaches all new and existing OPCs to meet and/or exceed minimum performance standards.
  • Provides leadership to all OPCs in the field and ensures all locations are set up appropriately and meet departmental standards.
  • Conducts daily/weekly team meetings to review performance, communication of Company and departmental news, announce contests, etc.
  • Completes and administers all team performance appraisals and 90-Day reviews.
  • Provides leadership to all OPCs in the field and ensures all locations are set up appropriately and meet departmental standards.

 

Job Requirements

QUALIFICATIONS:

  • High school diploma or GED required.
  • Minimum of two plus years of timeshare experience preferred.
  • Minimum 2 years management experience preferred.

ESSENTIAL FUNCTIONS:

  • Proven leadership, supervisory and coaching skills.
  • Maintains constant accountability of assigned team members.
  • Supports ongoing recruiting, hiring, and training of OPCs