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Manager of Inventory Administration in Orlando, FL at Holiday Inn Club Vacations

Date Posted: 5/19/2019

Job Snapshot

Job Description

Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members.  We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We’re looking for people like this to join our friendly, engaged, professional team.               

POSITION DESCRIPTION:

Day to day management of the owner related reservation activity for all HICV sites to include, rci verifications, inbounds, and cancellations, house-set-up activities, bulk and owner rental placements/removals, annual maintenance and unit renovation blocks, plus auditing and balancing of all owner and associated reservation activities. Additional responsibilities include managing cost associated with the use of variable inventory , reducing gaps in inventory to allow for more reservations to flow in through various channels, monitoring and accommodating overbooked reservations, as well as team development and motivation.


ESSENTIAL DUTIES AND TASKS:

  • Ensuring that all house-set up activities, audits and overbooks are completed in accordance with established department guidelines and time frames.  45%

 

  • Assist with reducing inventory gaps and managing costs by moving rated reservations to less costly inventory segments. This would also include monitoring and releasing no-shows and early departures to keep the inventory open and available for new bookings.  25%

 

  • Monitor phone and email activity to ensure timely completion, and prepare weekly reporting on distribution and source. Identify and address any performance deficiencies. Work with  resort managers to address any recurring issues.  15%

 

  • Team development and motivation, to include one-on-one and team meetings. with Resorts Operations and builds report with each location.  15%

 

 

 

Job Requirements



SUPERVISORY RESPONSIBILITIES:

  • Inventory Admin Clerks

EDUCATION and/or EXPERIENCE:

  • Bachelor’s degree in business or hospitality management, plus 2 years of related work experience preferred.

 QUALIFICATIONS:

  • Should be proficient in Microsoft Office. TSW, RCI Resort Link, II or other db a plus but not necessary.
  • Must be self-sufficient and a self-starter.
  • Must be detail oriented with high level of accuracy
  • Ability to handle multi-task and balance priorities.
  • Good oral and written communication skills
  • Ability to work closely within a team environment and/or as an individual with minimal supervision