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Financial Analyst I in Arlington, TX at Holiday Inn Club Vacations

Date Posted: 3/5/2019

Job Snapshot

Job Description

POSITION DESCRIPTION:

This position responsible for assisting in data mining, report development and analysis to support the daily operations of the Marketing Call Center.  Responsibilities also include lead management for entire Marketing Call Center.  This position works under general supervision, and exercises independent judgment in carrying out duties. Position also assists with special projects and any assigned tasks as deemed necessary by Management.

ESSENTIAL DUTIES AND TASKS:

  • Create daily, weekly and monthly reports.
  • Assists in developing standard operating procedures to improve internal controls
  • Assists in the planning of initiatives to achieve call center goals.
  • Lead Management for Marketing Call Center
  • Monitors and analyzes call trends versus expectations and budget.
  • Maintains campaigns and lead queues inside Salesforce.
  • Assists marketing leaders with reporting and statistics.
  • Assists with reporting of timekeeping and corrective action.
  • Assists in the planning of initiatives to achieve call center goals.
  • Prepares, creates, and reviews marketing reports.
  • Monitors and analyzes fulfillment trends versus expectations and budget.
  • Develops analyses, trends and forecasts.

 

Job Requirements

QUALIFICATIONS:

  • Proficient in Excel at an intermediate or higher level.
  • Bachelor’s Degree in Finance, Accounting or Business
  • General Knowledge of Salesforce, SQL, and Microsoft Access preferred.


ESSENTIAL FUNCTIONS:

  • Excellent problem solving skills and multi-tasking abilities.
  • Good organizational skills with attention to detail.
  • Ability to establish and maintain effective working relationships with co-workers and supervisors.
  • Ability of handling multiple projects simultaneously.
  • Participates in proactive team efforts to achieve departmental and company goals.
  • Carries out any reasonable request by management of which the employee is capable of performing.
  • Bachelor’s Degree in Finance, Accounting or Business