Facilities Maintenance Training Manager in Kissimmee, FL at Holiday Inn Club Vacations

Date Posted: 2/14/2020

Job Snapshot

Job Description

Holiday Inn Club Vacations looks for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members.  We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We’re looking for people like this to join our friendly, engaged, professional team.

POSITION DESCRIPTION:

Responsible for developing, improving, and expanding upon the School of Facilities Operations Training Program for Facilities and Maintenance Operations. Working closely with the Sr Director of Facilities Services, Brand Delivery and Regional Training Manager, to create innovative instructional approaches integrating the importance of great guest service while developing the technical confidence within each Team Member to maintain a quality resort product that surpasses brand standards.  This position will be based at Orange Lake Resort in Kissimmee, FL.

ESSENTIAL DUTIES AND TASKS:  

  • Prepare, plan and facilitate curriculum, lessons and laboratory assignments that use a variety of teaching techniques to aide in the development of Team Member skills in the building maintenance, construction and repair industry while demonstrating key elements of the industry such as: professionalism, essential safety practices, trade techniques, and the proper use of tools and equipment. 
  • Manage the School of Facilities Operations training programs.  Monitor and promote learning, participation, motivation and confidence within Team Members.  Evaluate, test and provide performance progress updates to Team Members and appropriate Leaders to ensure successful program completion.

  • Work closely with participating Resort Department Leaders to gain feedback on the post-performance of Certified Maintenance Apprentices and training programs associated with Facilities Operations.  Collaborate with Department Leaders, Brand Delivery, and Academy of Learning to identify and incorporate program enhancements that address business needs and curriculum accuracy based on industry and Company trends and communicate program progress/updates accordingly.

  • Conduct evaluations and monitor the effectiveness and successful completion of the Certified Apprentice Program, and all associated training programs in Facilities Operations and make any necessary adjustments.  Coordinate technical hands on based learning experiences to include materials and location.  Ensure training tools and equipment are maintained and prepared for class and labs.

 

Job Requirements



QUALIFICATIONS

  • A minimum of 8 years experienced in the work-related construction/technical field or equivalent 
  • A minimum of 4 years instructional experience (construction fields, technical fields, construction/technical trades training, and some hospitality/service-related work preferred).
  • Associate degree in Education or Technical Education Instruction certification or related field equivalent experience in professional instruction preferred.
  • Must demonstrate excellent written and oral communication skills along with computer skills.

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