This site uses cookies. To find out more, see our Cookies Policy

Activations Sales Agent (Start Date 12/17/18) in Orlando, FL at Holiday Inn Club Vacations

Date Posted: 11/26/2018

Job Snapshot

Job Description

POSITION OVERVIEW:

This position will be responsible for soliciting existing vacation package holders via outbound phone calls and encouraging travel. They will accomplish this by providing superior customer service and valuable information about our resorts and qualification standards.

ESSENTIAL DUTIES AND TASKS:

  • Make outbound phone calls to open-dated vacation package holders and solicit travel dates
  • Assist guests with inquiries relating to the package they have already purchased and information regarding their upcoming vacation
  • Handle situations with dis-satisfied guests

 

Job Requirements



QUALIFICATIONS:

  • Must be able to meet or exceed weekly minimum production standards set forth by the department
  • Previous Sales / Customer Service experience in a large contact center environment preferred
  • Timeshare/hospitality background preferred

ESSENTIAL FUNCTIONS:

  • Proficient in Microsoft Excel, Word, and Outlook and have the ability to learn additional software
  • Excellent written and verbal communication skills
  • Must be able to read/write/speak the English language, Spanish a plus