Resort Operations Hospitality Intern - SUMMER 2020 opportunities in: FL, TX, GA, MO, IL, MA, NV, AZ, SC in FL, TX, GA, MO, IL, MA, NV, AZ, SC at Holiday Inn Club Vacations

Date Posted: 12/5/2019

Job Snapshot

Job Description

Holiday Inn Club Vacations Incorporated looks for individuals who excel in their role and are committed to delivering an exceptional experience for our guests, owners, and team members.  We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We’re looking for people like this to join our friendly, engaged, professional team.

POSITION OVERVIEW:

To prepare and develop tomorrow’s leaders, the Resort Industry Student Experience (RISE) internship program provides the structure and resources to harness, teach, and grow talented students into successful career professionals through an immersive, holistic, and dynamic learning experience in the hospitality industry.

ESSENTIAL DUTIES AND TASKS:

Participants will be provided the environment to learn and perform the job duties of the roles(s) within their assigned department(s). As an example, a Guest Services intern may be expected to learn and master the role of a Front Desk Specialist in addition to having opportunities to learn aspects of the Signature Collection Concierge, Dispatch/Rooms Controller, and Supervisor roles. In some roles, interns may be engaged in department research or special work projects.  In every role, participants will be introduced to the company's vision, mission, values, and Stay Real Service behaviors with the opportunity to demonstrate these principles daily in their hands-on work to drive positive Guest Stay Satisfaction results.

Internships are approximately three months long. At the completion of the internship there may be an opportunity to apply for seasonal, full or part-time employment. 

LOCATIONS and ROLES:

There are a variety of opportunities for SUMMER internships across our network of vacation resorts in many roles. Once the online application is completed you’ll have the opportunity to select which locations and role in which you are most interested. Placement in selected locations and positions are not guaranteed, but we’ll do our best to match you with your preferred choices. 

Resort Locations: https://careers.holidayinnclub.com/en-US/page/locations

Apple Mountain Resort, Clarkesville, Georgia,  shared housing $50/week
Holiday Hills Resort, Branson, Missouri, shared  housing $50/week
Piney Shores Resort, Conroe, Texas, shared housing $50/week
The Villages Resort, Flint, Texas, shared housing $50/week
Fox River Resort, Sheridian, Illinois, shared housing $50/week
Oak n' Spruce Resort, South Lee, Massachusetts, shared housing $50/week
Orange Lake Resort, Orlando, Florida, shared housing $100/week
Desert Club Resort, Las Vegas, Nevada, housing not available
Scottsdale Resort, Scottsdale, Arizona, housing not available
South Beach Resort, Myrtle Beach, South Carolina, housing not available
Cape Canaveral Beach Resort, Cape Canaveral, Florida, housing not available
Galveston Seaside Resort, Galveston, Texas, housing not available   
 

Available Departments/Roles:

  • Activities/recreation operations, including waterpark operations, lifeguarding, and family activity hosting Culinary operations, including quick service, casual restaurant and/or banquet kitchen food production
  • Food and Beverage outlet operations, including customer facing quick-service or casual dining service delivery, and/or bartending
  • Facilities Operations, including facilities and guest room inspections, groundskeeping and agriculture care
  • Guest Services, including front desk operations, PBX operation, dispatch/rooms control

 

 

Job Requirements

  • Enrolled in college/university courses or has graduated within the last six months
  • Preferred GPA of 3.0 or higher and be in current good standing with the college/university
  • Lifeguards: Certification in Lifeguarding, first aid and CPR required.  Holiday Inn Club Vacations provides training


QUALIFICATIONS: (specific position details provided during interview)

  • Must be able to secure housing in the location of the internship for the duration of the internship. Some but not all resorts, will be able to provide housing options
  • Must be able to pass a background check
  • Must be able to complete entire program without interruptions
  • Excellent verbal and written communication skills
  • Strong interpersonal skills, work ethic, positive attitude and professional demeanor
  • Demonstrated commitment to customer service
  • Effectively communicate in English
  • Proficiency in prioritizing and organizing assignments
  • Ability to meet deadlines and work with internal team members while maintaining a self-directed approach to ongoing projects
  • Ability to adapt and remain effective when experiencing major changes in task responsibilities or environment
  • Ability to collaborate with a diverse population
  • Facility operations internship:  Must have a mechanical aptitude; must be able to follow written instruction and complete documentation as needed

 

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