Quick Service Food Attendant in Flint, TX at Holiday Inn Club Vacations

Date Posted: 6/20/2019

Job Snapshot

Job Description

 

Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members.  We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We’re looking for people like this to join our friendly, engaged, professional team.               

 

POSITION OVERVIEW:

This position will be responsible for ensuring that each guest receives outstanding service by providing a friendly environment which includes greeting and acknowledging guests, maintaining solid product knowledge, providing assistance and making suggestions to guests regarding product decisions. 

ESSENTIAL DUTIES AND TASKS :

  • Greets all guests and provides outstanding customer service
  • Will assist guest with cash, room and credit card transactions
  • Performs food-handling and service duties
  • Answers questions relating to all F&B products
  • Any other tasks that may be assigned

 

Job Requirements

  • Must have high school diploma or GED and some cash-handling experience or equivalent combination of training, education and experience.
  • Bilingual is a plus. 

ESSENTIAL FUNCTIONS:

  • Must have superior guest relations skills and the ability to answer guest inquiries
  • Must be 21 years of age
  • Must have the ability to be trained on cash handling functions and comfort using POS computers for inputting transactions
  • Must have demonstrated exceptional verbal and written communication skills. 
  • Must have comprehensive menu knowledge with the ability to up-sell items
  • Must be able to clearly speak, write and understand the English language
  • Must be able to work in a high volume, high demand work environment
  • Must be able to stand for long periods of time

 

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