Project Manager I - EPMO in Orlando, FL at Holiday Inn Club Vacations

Date Posted: 8/13/2019

Job Snapshot

Job Description

Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members.  We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We’re looking for people like this to join our friendly, engaged, professional team.               


Responsible for managing strategic enterprise projects of high complexity and all related deliverables as a member of the Enterprise Project Management Office (EPMO). Manages project reporting and transparency of project status for schedule, budget, risks, and issues. Provides monthly financial health assessment and coordinates project forecasts. Facilitates planning and execution of the project activities and resources to ensure that established cost, time and quality goals are met. Responsible for creating and tracking project schedule and adjusting project plans and/or resources to meet the needs of customers. Oversight of Project change control and escalation. Facilitates risk evaluation and development of mitigation plans to meet project objectives. Uses standard EPMO project management processes, methodologies, and documentation practices to ensure projects meet project objectives. Acts as the customer’s primary point of contact for the project.



Manage Project Deliverables: Directly manage all aspects of the project lifecycle through EPMO defined project management processes. Ensure stakeholders receive the necessary information to make sound decisions and trade-offs between scope, cost, and schedule. Leads and manage project meetings. Document action items and track follow up. Communicates instructions/processes to project team members in a matrix organization. Rigorously manages scope to ensure commitments are achieved within agreed parameters. Effectively manages vendor deliverables.


Plan and Organize: Creates an integrated project schedule, resource plan, budget, communications plan for assigned projects. Breaks down the work into logical process steps and works streams and works with other project team members to gather and analyze detailed information about the process design and the impact on the roles, departments affected, as well as, interdependencies with other projects. Accurately scopes out length and difficulty of tasks by working with subject matter experts. Revises plans when appropriate. 


Problem Solving/Conflict Management: Develops clear action plans and schedules to resolve complex issues. Manages conflict within the project, team, and stakeholders. Facilitates effective solutions to problems using effective techniques to address complex challenges with effective solutions. Uses a fact based investigation and collection process to facilitate good decision making. Considers the impact to stakeholders, project goals, objectives and resources in problem solving/conflict management.

Project Control: Collects information from multiple sources to assess project status. Uses information to evaluate impact to project deliverables (schedule, scope, budget, resources, issues, quality). Determines status of projects based on common criteria. Documents and communicates status to stakeholders (minimum weekly). Assesses and determines when to use escalation protocols. Fairly reports status considering inputs collected. Enforces and provides oversight of defined project management controls. Validates financial forecasts and provides on-going reconciliation of resources and other related project expenditures, as well as, managing to the achievement of the business case.

Lead: Understands the business objectives and communicates clear direction, coaching, and support to project team. Manages the day-to-day activities of projects and staff in a matrixed environment. Assesses the physical, financial, and human capital resources to meet project deliverables, considering budget and risk implications. Recommends and works corrective action implementation with functional managers. Responsible for establishing and maintaining team norms and fostering positive and productive working relationships to maximize the contribution of each and every team member. Cultivates a team culture that is transparent and brings out the best in people.

Project Change Management: Establishes and follows a discipline of project change control. Establishes scope and project, baselines, including documentation of requirements, proper approvals and gate controls. Evaluates progress and prepares schedule and financial forecasts. Proactively facilitates project issue and risk identification, assessment, mitigation, and tracking using standard controls. Manages decisions within the defined escalation process.



This job description in no way states or implies that these are the only duties to be performed by the employee in this position.  It is not intended to give all details or a step-by-step account of the way each procedure or task is performed.  The incumbent is expected to perform other duties necessary for the effective operation of the department.



Job Requirements


• Bachelor’s Degree from an accredited College or University.
• 7+ years of Project Management experience, including experience executing as part of an EPMO.
• Must have experience managing the execution and implementation of projects, as well as, process improvement with multiple points of integration.
• Project Management Professional (PMP), or Program Management Professional (PgMP) preferred, can be substituted with relevant work experience.
• Demonstrate an ongoing commitment to professional growth in program/project management.
• Extensive knowledge in the use of Project Management methodologies (agile, scrum, waterfall, etc.)
• Demonstrated analytic experience in budgeting, estimating, and project financial reviews. Experience using predictive methods for resource estimations, risk assessment, budget creation
• Proven ability to quickly earn the trust of sponsors and key stakeholders; set direction and approach; resolve conflict; deliver honest messages on all aspects of the project.


• Proficient in MS Office Products including Excel and Visio at an intermediate or advanced level.
• Proficient in Project Management software, Smartsheet preferred.
• Must be able to work independently with minimal supervision, be detail-orientated and have the ability to prioritize assignments and meet deadlines.
• Must be able to communicate effectively (written and oral).
• Must be able to establish productive relationships with internal and external partners.
• Ability to exercise judgment, with excellent problem solving skills.