Credit Reporting Coordinator in Orlando, FL at Holiday Inn Club Vacations

Date Posted: 2/14/2020

Job Snapshot

Job Description

Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members.  We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We’re looking for people like this to join our friendly, engaged, professional team.     

          

 POSITION DESCRIPTION:

The Credit Reporting Coordinator will assist in the overall administration of Credit Reporting. This position contributes to the company’s success by ensuring accurate information is submitted to the national consumer reporting companies. They will be responsible for resolving and determining the cause of all disputes through the e-OSCAR system. Individual needs to maintain a high degree of knowledge of consumer lending rules and regulations and be particularly well versed with the FCRA (Fair Credit Reporting Act).

 

ESSENTIAL DUTIES AND TASKS:

1. Disputes Servicing: Navigate and review owner accounts, notate findings, and track information in order to respond to consumer credit reporting disputes and provide appropriate resolution through the E-OSCAR portal. Conducts analysis on response outcome and trend analysis.


2. Compliance: Verify all our systems, procedures and documentation follow state and federal laws and regulations. Review and update our SOP’s and develop best practices that allow us to meet business objectives and remain in compliance.


3. Reporting: Runs Credit Report monthly and corrects any discrepancies. Performs account validation and makes sure files are submitted in the correct format. Maintains log updated with requests of deletion and Credit History Adjustment to the Credit Report. 

 

4. Communication: Communicate with other departments by providing information, processing requests and come up with resolution on sensitive accounts.

 

Job Requirements

EDUCATION and/or EXPERIENCE:

• Prior experience in Credit Reporting operations preferred
• Prior E-Oscar dispute support experience preferred
• Prior analytical or accounting experience preferred
• Experience with the Metro 2 format preferred

 

 QUALIFICATIONS:

• 2 to 3 years of reporting and analytical experience
• PC knowledge including Microsoft Office Suite
• Keen attention to detail and superb organizational skills
• Ability to establish and maintain effective working relationships with co-workers and supervisors
• Ability to problem solve and provide recommended solutions
• Written and verbal communication skills
• Perform repetitive tasks while maintaining quality and efficiency
• Participates in proactive team efforts to achieve departmental and company goals
• Carries out any ad-hoc request by management