Administrative Assistant in Dallas, TX at Holiday Inn Club Vacations

Date Posted: 10/12/2019

Job Snapshot

Job Description

Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members.  We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We’re looking for people like this to join our friendly, engaged, professional team.               


This position is responsible for providing support to Attorneys and Paralegals. Responsibilities include, but are not limited to, data/account research for consumer complaint issues, complaint sorting and distribution, circulation of cease and desist instructions to various business groups, prepare letters and other correspondence responding to such consumer complaints and to maintain electronic file system.


  • Request and research data from various departments, using various software programs and summarize content as directed. Strong writing skills a must.
  • Circulate cease and desist requests to applicable business units so that they may code their software programs accordingly.
  • Maintains electronic file list for consumer complaints.
  • Prints, scans and prepares various documents for Attorneys and Paralegals.
  • Any additional responsibilities that may become evident and necessary to conduct legal business. 


Job Requirements

  • Previous Administrative experience required.

  • Customer service and/or hospitality experience a plus.

  • Requires excellent organizational skills.

  • High degree of confidentiality.

  • Proficiency with Microsoft Word, Excel, Outlook, Adobe Acrobat and ability to learn new programs as may be applicable.



  • Continuous computer use

  • Ability to Multi-Task, prioritize and manage time effectively

  • Strong attention to detail

  • Strong written and oral communication

  •  Excellent customer service skills